How IVR works?

How IVR Works?
ivr customer

Increase Customer Engagement

ivr real voice

Natural Voice

ivr customer

Integrate real time solutions

IVR use cases

1. Supports Both Hindi Unicode and English input

e.g. शर्मिला का कहना है कि वह स्टार के दर्जे मे यकीन नही रखती है

2. Indian names with accurate pronunciation

e.g. Mr Rahul. Your Order is under process

3. Call Center data based plugin

Hinglish supported. i.e. Our API supports Indian names and produced clear indian accent sound.
e.g. Hardik आपको 28 North से काम आया है जाने के लिए 9 प्रेस करें

speech synthesis

Speech Synthesis

Some of the silent features of IndianTTS engine are its strong significance of rhythm and prosody of text to speech, which is very close to the natural enunciation. High Quality of sound, Indian Names Conversion, advanced speech synthesis technology, easy integration and dynamic text voice conversion are our key features, this boost up our objective for development of India, through digital India movement!

We create speech synthesis system in 9 regional languages : Bengali, Marathi, Gujarati, Kannada, Tamil, Telugu, Malayalam. Technology support English Indian access with one of regional language.

Text to Speech Rest API

Example 01 Hindi and English Language (&text)बैंक में 4050 नौकरियो में कटौती की घोषणा की है please check &api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play

Parameters : (&text) - Allow Devenagari Hindi and English
Usage : dynamic input, you can type any text in this parameter.

Example 02 (Gujarati Language) (&lang=gu_rashmi)સુષ્મા સ્વરાજ પોતાનો જાદુ જરૂર બતાવશે અને આના કારણે અમેરિકા બ્રિટન ચાઇના સાથેના સમ્બન્ધો સુધરશે. &api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&lang=gu_rashmi

Parameters : (&lang=gu_rashmi) - For Gujarati TTS
Usage : You can type any text in Gujarati Language.

Example 03 (Marathi Language) (&lang=mr_mohita)भुवनेश्वर कुमारनेही पहिल्या सामन्यात नाबाद ३२ धावा केल्या होत्या.&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&lang=mr_mohita

Parameters : (&lang=mr_mohita) - For Marathi TTS
Usage : You can type any text in Marathi Language.

Example 04 (Kannada Language) (&lang=mr_mohita)ಸಂಸತ್ತಿಗೆ ನಿರ್ದೇಶನ ನೀಡುವ ಅಧಿಕಾರ ಸುಪ್ರೀಂ ಕೋರ್ಟ್‌ಗೆ ಇಲ್ಲ.&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&lang=kn_dipa

Parameters : (&lang=mr_mohita) - For Kannada TTS
Usage : You can type any text in Kannada Language.

Example 05 (&speed) is demo check for speed&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&speed=1.1

Parameters : &speed Value allow 0.8 to 1.5 default 1
Usage : Using this parameter you can change speed of speech.

Example 06 (&Pitch) is demo check for pitch value&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&pitch=100

Parameters : &Pitch Value allow -500 to 500 allowed. Default 0
Usage : You can change tone of voice.

Example 07 (&numeric=currency)

Parameters : (&numeric=currency)
Usage : Using this parameter you get output in English currency.

Example 08 (&numeric=digit)

Parameters : (&numeric=digit)
Usage : Using this parameter you get output in English digit.

Example 09 (Spacer tag <s>200</s>) is jignesh <s>200</s> patel.&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play

Parameters : <s>200</s> This tag allow value of 50 to 2000
Usage : Using this tag you get Space value between two word.

Example 10 (Date and Time Support) is done on 22-12-2017.&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play is done on 2017/12/22.&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play

Date : / and – both support
Allow DD/MM/YYYY and YYYY/MM/DD is done on 10:50 AM.&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play

Time : : colon needed between HH and MM
Allow HH:MM

Example 11 (&audioformat)हमने मुख्यमंत्री से अनुरोध किया है&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&audioformat=mp3&action=play

Parameters : (“&audioformat) Audioformat allow mp3 and wave
Usage : By default TTS generate wave file, if you need mp3 then use “&audioformat=mp3”

Example 12 (&numeric=hdigit) Hindi Digit is demo on 124&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&numeric=hdigit

Parameters : (&numeric=hdigit)
Usage : If you want to play digit in Hindi language use this parameter.

Example 13 (&numeric=hcurrency) Hindi Currency is demo on 12487&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&numeric=hcurrency

Parameters : (&numeric=hcurrency)
Usage : If you want to play currency as Hindi language use this parameter.

Example 14 (&amplify)हमने मुख्यमंत्री जी से अनुरोध किया है&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&amplify=3

Parameters : (&amplify) Value allow -6 to +6. Default 0
Usage : If you want to amplify volume then use this parameter.

Example 15 (&samplerate)हमने मुख्यमंत्री जी से अनुरोध किया है&api_key=2d108780-0b86-11e6-b056-07d516fb06e1&user_id=80&action=play&samplerate=8000

Parameters : (&samplerate) Value allow 8000, 16000 and 44100.
Usage : For call, Use 8000 sample rate